Engineer installing a new heat interface unit in a cupboard in a London apartment on a communal heating scheme
    Fully insured & guaranteed

    HIU Installation & Replacement London

    Installation and replacement of heat interface units across London and the M25. We fit new HIUs in developments and refurbishments, and replace obsolete or failed units in existing blocks — sizing each unit to the dwelling, connecting it correctly to the communal network, commissioning it against design temperatures and handing over a record for the managing agent. Every job is quoted as a fixed price before any work begins.

    Fixed-price quotes before work starts

    Uniformed · ID-badged
    UK Gas Plumbers Gas Safe engineer in branded royal blue uniform — 24/7 emergency
    Lead Engineer
    Gas Safe Certified
    24/7 EMERGENCY
    Gas · Boilers · Heating · HVAC

    What our hiu installation & replacement covers in London

    • New HIU installation for flats and developments
    • Like-for-like HIU replacement in existing blocks
    • Units sized on real heating and hot water demand
    • Commissioned against design flow and return temperatures
    • Compatible with communal and district heating networks
    • All major HIU brands supplied and fitted
    • Fixed-price quotes with no hourly surprises
    • Handover records for managing agents and residents

    New HIU installation in London

    A new HIU installation starts with the network, not the unit. We confirm the available primary flow temperature and differential pressure, then set out the connections, isolation, strainers and metering so the unit can be serviced later without draining the riser. The unit is mounted, connected to the heating circuit and domestic hot water, wired to its controls and heat meter, flushed and commissioned. We record flow and return temperatures, hot water flow rate and keep-warm settings so performance can be checked against the design in future.

    • HIU installation London for new-build and refurbishment
    • Connections set out for future serviceability
    • Heat meter and controls wired and tested
    • Commissioning figures recorded at handover

    HIU replacement

    Replacement makes sense when a unit is obsolete and spares are no longer produced, when the body or exchangers are leaking, or when a block is suffering repeat failures on an early-generation design. Most replacements are completed within a day per flat: we isolate at the riser, remove the old unit, adapt the pipework where the new unit has a different footprint, fit and commission the replacement and leave heating and hot water working before we go. Where a whole block is being changed we programme flats in sequence to keep disruption and riser isolations to a minimum.

    • Obsolete and unsupported units replaced
    • Pipework adapted where footprints differ
    • Single flats or phased whole-block programmes
    • Old unit removed and recycled

    HIU replacement cost — what drives the price

    Cost depends on the unit specified, whether the replacement is like-for-like or needs new pipework and a different footprint, whether a heat meter and controls are being reused or renewed, and access — a cupboard in a hallway is quicker than a ceiling void. Volume matters too: a phased block programme is priced very differently to a single flat. We survey first, then issue a fixed written quote covering the unit, installation, commissioning, removal of the old unit and the handover record, so there are no hourly charges to track.

    • Fixed written quote issued after survey
    • Like-for-like swaps priced lower than reconfigurations
    • Block programmes priced per unit across the scheme
    • Quote includes commissioning and removal of the old unit

    Sizing and selecting the right unit

    An oversized HIU wastes network capacity and raises return temperatures; an undersized one leaves residents with poor hot water at peak times. We size on the dwelling's actual heat loss and hot water demand — number of bathrooms, simultaneous draw-off, the primary flow temperature available and the differential pressure at that point in the riser. Selection then weighs indirect versus direct arrangements, plate exchanger duty, control type and, importantly, the availability of spares and the local service support behind the brand.

    • Sized on heat loss and simultaneous hot water demand
    • Checked against available primary temperature and pressure
    • Control strategy and keep-warm mode specified
    • Spares availability and long-term support considered

    Working with communal and district heating systems

    Units are only as good as the network they sit on. Before installing, we check return temperatures across the scheme, because high returns are the usual reason a communal system underperforms and a new unit alone will not fix them. We set keep-warm and control parameters to suit the network, coordinate riser isolations with the site team and residents, and where the wider system is at fault we say so rather than swapping units that were never the problem.

    Brands we install

    We install and replace units from all the mainstream manufacturers used on London schemes, including Danfoss, SAV Systems, Evinox, Alfa Laval, Caleffi, Giacomini, Heatweb, Altecnic, Watts and Armstrong. Brand-specific pages set out the service and spares position for each — see our Danfoss HIU and SAV Systems HIU engineers for the units most often found in London blocks. If the existing unit is unsupported we will recommend the closest practical replacement for the pipework already in place.

    Trusted by 15,000+ Homes & Businesses

    UK Gas Plumbers is Gas Safe registered, Checkatrade verified, and fully insured. Every engineer carries valid ID and credentials.

    Gas Safe Registered

    All engineers hold current Gas Safe registration verified on every job. Registration number available on request.

    Checkatrade Verified

    Independently verified member with 547+ genuine customer reviews and a 4.9/5 average rating.

    Fully Qualified & Insured

    Public liability insurance up to £5 million. All work guaranteed with 12-month warranty on parts and labour.

    5-Star Google Rating

    Consistently rated 5 stars on Google with verified customer reviews for reliability and professionalism.

    Commercial Certifications

    Qualified for CP42, CP44, CP15, CP16, and CP17 commercial gas safety certifications.

    24/7 Emergency Service

    Round-the-clock emergency response across London and the M25. Average response time under 60 minutes.

    Why choose us

    24/7

    24/7 Emergency Response

    Round-the-clock emergency service for homes and businesses. Our Gas Safe engineers respond within 60 minutes across London for boiler breakdowns, gas leaks, and heating emergencies.

    £

    Fixed Price Quotes

    No hidden costs or surprise charges. We provide transparent, fixed-price quotes for domestic boiler repairs, landlord certificates, and commercial gas installations.

    10

    10 Years Expertise

    Trusted gas engineers with a decade of experience serving homeowners, landlords, restaurants, hotels, offices, and industrial facilities across London.

    FAQ

    HIU Installation & Replacement — frequently asked questions

    Related services

    Browse every service on our full services directory.

    Get In Touch Today

    Need immediate assistance or want to schedule a service? Contact our experienced team of Gas Safe registered engineers for domestic and commercial work.

    Emergency Hotline

    24/7 Emergency Service

    0208 935 5572

    Call now for immediate assistance

    WhatsApp Support

    Quick response via WhatsApp

    Email Us

    info@ukgasplumbers.com

    Service Areas

    Central, West, East, North & South London
    Surrey, Kent & Essex

    Business Hours

    Mon-Fri: 8:00 AM - 6:00 PM
    Weekend & Emergency: 24/7

    Payment Terms

    • Emergency Call-Outs: Full upfront payment for the first hour
    • Quoted Works: Full upfront payment required before work commences
    • Invoice Payment: Due within 14 days of invoice date

    Important: Late payment will invalidate the 12-month labour guarantee and warranty claims.View full terms

    UK Gas Plumbers customer service agent wearing branded navy and yellow polo with headset, 24/7 emergency call out support
    24/7 EMERGENCY CALL OUT
    Talk to a Real Human

    UK-Based Customer Service, 24 Hours a Day

    Our friendly support team answers every call, message and booking request — day, night, weekends and bank holidays. No call centres, no bots, no waiting in a queue. Speak to a real coordinator who will dispatch a Gas Safe engineer fast.

    • Answered within 30 seconds, 24/7/365
    • UK-based coordinators — no overseas call centres
    • Call, WhatsApp, live chat or online booking